Hello King Privacy Policy

1. Information We Collect

1.1 Personal Information

• Full Name
• Phone Number
• Email Address
• Delivery Address
• Payment Details (processed securely via third-party gateways)

1.2 Device & Usage Information

• IP Address
• Device type and OS
• App version and usage patterns
• Location data (with your permission)

1.3 Transaction Information

• Order history
• Payment confirmations
• Delivery tracking info

1.4 Chef/Vendor Information (if applicable)

• Business name and address
• Food license numbers
• Menu and pricing
• Bank details for payouts

2. How We Use Your Information

• Create and manage your account
• Process and fulfill food orders
• Provide real-time order tracking
• Facilitate payments and issue refunds
• Send transactional notifications (order status, OTPs, etc.)
• Personalize your experience
• Improve our services, menus, and app functionality
• Prevent fraud and ensure safety
• Comply with legal obligations

3. Sharing of Information

3.1 Service Providers

Delivery partners for order fulfillment, payment gateways for transactions, and SMS/email providers for communication.

3.2 Chefs/Vendors

Your name, order details, and contact info may be shared for order preparation and coordination.

3.3 Legal Compliance

We may share data to comply with applicable laws, enforce our Terms, or protect users’ or company’s rights.

4. Data Retention

We retain your information for as long as needed to:

• Fulfill the purposes described above
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Inactive accounts may be anonymized or deleted after a set period, unless legally required otherwise.

5. Your Rights

• Access the personal data we hold about you
• Correct inaccuracies in your personal data
• Request deletion of your account and data
• Withdraw consent (where applicable)
• Object to certain processing activities

To exercise your rights, email us at privacy@Hello King.com.

6. Data Security

We implement technical and organizational security measures including:

• SSL encryption
• Secure authentication and firewalls
• Access control and regular audits

While we take precautions, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking Technologies

We may use cookies to:

• Recognize your browser or device
• Analyze traffic and user behavior
• Store preferences and improve experience

You can disable cookies in browser settings, but this may affect functionality.

8. Children’s Privacy

Hello King (Hello King) is not intended for children under 18. We do not knowingly collect data from minors. If discovered, we will delete immediately.

9. Third-Party Links

Our platform may link to third-party services (e.g., payment gateways). We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy. Any changes will reflect with a new "Last Updated" date. Continued use indicates acceptance.

11. Contact Us